There has been a lot of buzz lately about AMD’s Radeon RX 7900 XTX graphics card experiencing high temperatures, specifically in reference models where the chip has been reaching peak temperatures of 110°C in the hottest areas. While AMD has stated that this is normal and that their graphics cards have been designed with this in mind, it seems that they have decided to take a closer look at the issue due to an increase in complaints.
What’s Happening?
To summarize, this problem is only occurring in reference models. It has also been discovered that by disassembling the GPU, applying new thermal compound, and tightening the cooling system, temperatures can be significantly reduced.
This suggests that the main issue is with the assembly of these graphics cards, which could potentially be considered a manufacturing defect and make AMD more likely to accept the warranty for return or replacement.
PowerColor Steps In
A representative from PowerColor, a premium and exclusive AMD partner, recently took to the Reddit forums to reach out to users experiencing temperature issues with their GPUs. They asked for the serial numbers of the affected GPUs in order to gather information and pass it along to AMD.
The reason for this is that the representative had been in contact with AMD and, in their words, “had a big mouth” about the issue. They now need to back up their claims and are collecting information from users to provide to AMD.
What Can Affected Users Do?
If you are having temperature issues with your Radeon RX 7900 XTX, regardless of the manufacturer of your GPU, you can contact PowerColor. In their own words, “If your graphics card is hitting 110°C and nobody else is helping you. It doesn’t matter who assembles your GPU.
Send me an email or direct message as I am creating a list for my contacts at AMD of how many problems there really are. I was asked if it was just a few users. I said it’s definitely more than a handful, so now I have to show some kind of backing for opening my mouth. Send me the serial numbers of your GPU. I’m sending an email to the guys at AMD with the number of units affected.
PowerColor, Sapphire, GIGABYTE or direct from AMD, whatever. Send me the serial numbers. It doesn’t matter.”
Conclusion
AMD’s Radeon RX 7900 XTX graphics card has been experiencing high temperature issues, particularly in reference models. While AMD has stated that this is normal, they are now taking a closer look at the issue due to an increase in complaints. It appears that the problem may be with the assembly of the graphics cards, which could be considered a manufacturing defect.
PowerColor is currently collecting information from affected users to provide to AMD. If you are experiencing temperature issues with your Radeon RX 7900 XTX, you can contact PowerColor for assistance, regardless of the manufacturer of your GPU.